AI customer service for higher customer engagement
Четверг октября 26th, 2023
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AI Customer Service: What It Is, Why It Works + How to Do It Reduced response times are a win-win for both customer service teams and customers. A 2023 Salesforce survey found 72% of customers say fast service is an important factor influencing loyalty. AI chatbots can handle many queries simultaneously, answering routine customer questions […]
